Front Office

Training Module- Front Office
 

Objective-This module helps the staff to Understand Dr M’s SAAS hospital management system and the front office -departmental software processes.

Method- The module compiles the presentation of the Dr M SAAS hospital management system, online video, Interactive sessions and the documented processes.

Department attending- Front office

Target Audiences-15 

Introduction of the Front office site.

The Site “Front Office, Goa” is specially designed for the front office department in the hospital which consists various processes, online storage of documentation and provides an innovative medium for interdepartmental communication.

 

Online Video( please Click on the below  link )

 
Process Flow

OPD registration

Open Internet explorer browser

Visit www.drmsaas.com

Click on the Goa link

Login using your own username and password

Click on Front office Goa

Click on OPD Form

Put the information in the form.

Contains of the form

First name,Last name, Registration no, Email address,Corporate/Pvt/Staff(Optional),Address, phone no,City,State/ country(optional),

Family physician, Consultant.

At last submit the form

The registration process is over

(After the registration is over , it appears in the OPD spreadsheet.

 

IPD registration

Open Internet explorer browser

Visit www.drmsaas.com

Click on the Goa link

Login using your own username and password

Front office Goa

Click on IPD Form

Put the patient information in the form.

Contains of the form

Registration no, Patient category, First name, Last name, Age, Address, Mobile No,Email Consultant name ,Relatives name.

Please take the print of the form before submiting it, for print  click right click, select print preview,select view 70% , adjust the margins by pulling the edges.
Take the signature of the relative on the form,and attach it to the patients file.
At last submit the form

The registration process is over

( After the registration is over , it appears in the IPD spreadsheet)

 

 

 Making Case Summary

Open Internet explorer browser

Visit www.drmsaas.com

Click on the Goa link

Login using your own username and password

Click on Documents

Go to Create New

Go to from Template

Go to template I ‘ve used

Put discharge summary Goa (search templates)

Click on Use this template.

The case summary page (template) will appear.

(Once the case summary page appears, make necessary changes in it and save it. This  Summary will be updated by the RMOs or typing pool assistants  time to time to make the Discharge summary)

A site of the patient  to be made and the link  should be provided to the case summary.

 

Making Site for the patient

Open Internet explorer browser

Visit www.drmsaas.com

Click on the Goa link

Login using your own username and password

Go to my sites

Patient Goa site template

Go to more actions

Go to manage site

Go to site settings- General

Click on Copy this site

Put Patient’s Registration no. followed by patient’s name.

Put category as - patient

Click Copy site

A new site will appear, Copy the link in the browser and paste it to the Case summary.



Making Occupancy

Open Internet explorer browser

Visit www.drmsaas.com

Click on the Goa link

Login using your own username and password

Click on Front office Goa

Click on Occupancy Chart

Click on Add item

A window will appear, put the patient’s name in the display text , and the patient’s site link in the web address.

Select bed no, The Doctor and category.

Click on save.

Click on Back to Goa intranet site.

(The occupancy is shared with all the staff in the hospital)

(There is a option as Sort, you can sort the chart if u want )

 

Records of the Quality documents

Open Internet explorer browser

Visit www.drmsaas.com

Click on the Goa link

Login using your own username and password

Click on Any NABH accreditation related

Any NABH accreditation related document can be put in this page.

Click on New post, put the document, and save it.

(Any departmental- confidential document or front office related documents can be put in the same way, on the respected pages.)

 

Staff pages

Open Internet explorer browser

Visit www.drmsaas.com

Click on the Goa link

Login using your own username and password

Click on your respective pages, make a new post and write something about yourself.

You can also attach your documents, projects, recent achievements, any change in your position or area, Leave planning etc. to this page, the team members can subscribe to this page changes and get regular updating.

The team members can comment on your updates and keep in touch with you.

 

Report to the CEO

Open Internet explorer browser

Visit www.drmsaas.com

Click on the Goa link

Login using your own username and password

Click on Front office Goa

Click on Daily report to the CEO

Daily report to the CEO page will appear.

Click on New post

Put Daily reporting or updates on the page.

Click on save.

 

Contact Us 

This site contains the contact details of the departmental head to provide technical help.


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Dr.Murali BK,
Nov 1, 2010, 1:28 AM